Job Title: Radiology Assistant / Radiology Receptionist Job Summary:
Radiology Assistants/Radiology Receptionists perform all front office functions which include answering the phones and directing customers correctly and effectively. Process all paperwork, i.e. prescriptions/requisitions, and procedure orders. Schedule all patient examinations. Radiology Assistants/Radiology Receptionists process exam reports and act as the liaisons with the hospital staff and the Imaging Staff wherever needed, as appropriate to the task.
Essential Job Duties:
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Interacts and registers all out-patients.
Schedules Examinations as needed.
Properly educate patients and families to radiologic procedures and preparations to examinations.
Accurately sorts, distributes and mail copies of all imaging reports. Collects, generates, analyzes, and distributes statistical date as required.
Provides Patients, families and physicians with information as needed.
Manages the Subpoena file as appropriate, logging requisitions, retrieving images, creating CDs etc.
May be asked to transport patients.
Performs any other duties or responsibilities as assigned.
Behavioral Standards:
Exhibits customer and service-oriented behaviors in everyday work interactions.
Demonstrates a courteous and respectful attitude to internal workforce and external customers.
Communication/Knowledge:
Provides accurate and timely written and verbal communication of clinical information in a manner that is understood by all involved in the delivery of patient care.
Able to listen, understand, problem-solve, and carry-out duties to ensure the optimal patient care outcomes.
Able to use IT systems in an accurate and proficient manner. Collaboration/Teamwork:
Contributes toward effective, positive working relationships with internal and external colleagues.
Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization.
Education/Experience:
High school graduate
Hospital or Imaging Department experience preferred
CPR certificate ADA/Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant in order to be considered.
Required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk and hear; and may taste and smell. The employee is regularly required to lift, push and/or pull weights in excess of 10 pounds, with assistance. Visual abilities, auditory abilities, must be intact to perform duties.
