Evening and Weekend File Clerk/Receptionist


 

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Our company is currently seeking an experienced and dynamic Receptionist to join our team. The ideal candidate will be capable of directing/handling busy phones while maintaining a pleasant and enthusiastic demeanor both on the phone and at the reception area. Must have excellent customer service skills and be comfortable in mulit-tasking. Bilingual is not required but definitely a plus.

Responsibilities:

  • The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department
  • Answer all incoming calls according to all company policies with exceptional telephone skills
  • Direct phone calls to the appropriate parties as necessary
  • Take written messages from occupied personnel and notify them as soon as possible regarding pending messages
  • Coordinates questions and issues with the appropriate department personnel
  • Addresses customer concerns and issues or escalates them as needed
  • Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc
  • Maintain confidentiality of company and customer information at all times
  • Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available
  • Assist the service staff in contacting customers to inform them that their vehicles have been completed
  • Performs other duties as assigned
  • Part time Office Filling

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends only

Work Location: In person

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