Business Office Specialist


 

POSITION SUMMARY:
The incumbent is responsible for monitoring the billing and collection activities. The duties include, but not limited to, monitoring claim status, researching rejections and denials, documenting account collection activities, posting adjustments, coordinating refunds, and providing customer service.

ESSENTIAL FUNCTIONS:
1. Perform billing functions for correcting, completing, and processing claims for all insurance payors.
2. Perform follow-up with unpaid insurance accounts identified through the aging inventory.
3. Process refund requests and credit review coordination.
4. Attend meetings/workshops as needed.
5. Address inbound/outbound customer service calls along with face-to-face patient interactions.
6. Performs other duties as assigned by the Billing Manager and/or Director, Revenue Cycle.

REQUIREMENTS:
Education and Training: Must be a high school graduate or GED
Qualification Requirements: Minimum of 2+ years of medical billing experience preferred · Excellent organization and time management skills · Knowledge of medical billing terminology · Previous experience in a medical billing office preferred · Strong team player

Job Type: Full-time

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Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: Remote

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